Jd Subject Matter Expert / Senior Subject Matter Expert - MI

Subject Matter Expert / Senior Subject Matter Expert - MI

To deliver quality MI and analysis within required timescales and working to an agreed Internal and Client Management Information Schedule.

Key Accountabilities

PROCESS EFFICIENCY 70

• Develop Dashboards/ Reports using Power BI
• Produce quality BI dashboards as required by client and internal management group
• Work closely with UK BI team
• Produce BI within the specified timelines as defined in the Management Information Schedule
• Produce high quality, clear and concise data in Presentation / Microsoft PowerPoint / Excel format as per the Client MI schedule using graphs, charts and pivot tables as defined.
• Respond to and complete ad hoc requests from internal and client management teams
• Continual data cleansing and ensure accuracy of MI/ BI
• To deal with the process queries, investigate and provide suitable solutions
• Develop new reports in liaise with UK team as required by Client
• Achieve Process Improvement
• Any other ad hoc activity as required by the business

STAKEHOLDER LIAISON

• Liaise with UK team to ensure the BI dashboard is produced as expected and within timelines
• Communicate with stakeholders for resolution of queries related to the produced dashboards
• Liaise with UK team for transition of new reports
• Cater to ad hoc requests from Hays and client management teams

TARGETS, KPI’s, SLA’s - Follow and aim to exceed targets and KPI’s for the process

• Ensure awareness and understanding of sprint cycles and related KPI’s / SLA’s. Ensure the performance meets expectations

Demonstrate the Hays values 5

• Ensure all activities are aligned to the Hays brand values

Knowledge, skills, qualifications and experience:

Essential:

• Strong knowledge of SQL database (Tables, queries, views)
• Strong Power BI experience
• Strong knowledge of Power BI desktop and Power BI Services
• Expertise in DAX, measures, calculated columns
• Strong Data Modelling experience
• Excellent communication skills both - Verbal and written
• Commitment to professional standards
• Time management and organisation
• Ability to work independently and efficiently complete tasks
• Self motivated, detail-oriented and organized
• The ability and willingness to learn and absorb knowledge quickly
• Good Email & Phone Etiquettes
• Flexible and Adaptable
• Prior experience on Power BI and SQL of 2-3Years

Desirable:

• Business knowledge of recruitment industry
• Excel knowledge
• Azure experience
• Python

Behaviours:

• Team player & friendly
• Responsible
• Proactive, performance improvement focussed
• Shows initiative
• Flexible
• Collaborative and inclusive
• Self motivated
• Able to work under pressure and deliver to deadlines
• Ability to prioritise tasks
• Innovative

Competencies:

• Teamwork
• Communication
• Customer Focus
• Personal Effectiveness
• Time Management