JD - Senior Associate (Credit control)

 

Job Description: Senior Associate (Credit control)

 
Overview

Hays Business Solutions (HBS) is the shared service for Hays Plc. This role sits in the Finance Support Services (FSS) division of HBS, providing centralised function and process support for the Hays Plc business.

Purpose of position
  • Responsible to manage the accounts receivable books, ensure follow-up on aged debt items to reduce outstanding invoices and resolving the disputed queries.
  • Embodies our company values and behaviours. Demonstrates curiosity, a willingness to learn and continually improve in pursuit of delivery excellent customer service.
Operational management
  • Duties include processing and generating reminder letters and monthly statement.
  • Daily review of assigned portfolio and follow-up on invoices falling outside payment terms.
  • Investigate and share findings of the disputed invoices and sending to the relevant department.
  • keeping the aged debt at minimum for the given portfolio.
  • Maintaining the issue log for the disputed cases.
  • Chasing the customer for missing remittances and sharing with cash application team for the payment allocation.
Candidate requirements
Behavioural competencies
  • Embody our values to Build partnerships, Think Beyond and Do the right thing.
  • Focus on the customer and deliver high quality results reliably, efficiently and effectively.
  • Be curious, identify opportunities to improve (both self and within your area of expertise).
  • Be a team player and ensure positive interactions with colleagues and customers.
  • Self-initiate and be performance driven.
  • Seek and take accountability
Technical competencies
  • Self- motivated professional who is well organised, has attention to detail and an ability to prioritise complex workloads.
  • Technical expertise on accounts receivables, billing process and cash allocation.
  • Proficiency in excel (lookups, pivot table, conditional formatting etc.
  • Awareness on Enterprise Resource Planning (ERPs).
  • Self-initiate and be performance driven.
  • Seek and take accountability
Specific job experience
  • Finance Graduate with relevant expertise in credit control with minimum 1 to 3 years.
  • Proven experience of proactively managing credit control cycle and building strong relationships with other departments.
Situational requirements
  • Able to work across multiple time zones; shift work will be required.
  • Fluency in written and verbal English; Spanish desirable.
  • Experience with Navision and/or Great Plains desirable.

Next step

Apply via email:
To apply for the position above, please forward your CV to recruitmentindia@hays.com or hbs.hr@hays.com and our HR SPOC will connect with you.