Project/Product Manager

Project/Product Manager

Product manager should focus on Customer centric delivery operations and having experience in Business Delivery at different Product Development Lifecycles – Product Design/ requirement Analysis, Agile Product Delivery management, Quality Assurance, Product performance, User Onboarding and post go-live support.

Program manager role will also be responsible for managing application for OneTouch/Online environment of Hays Digital Systems.


  • Enthusiastic about solving complex problems
  • A Data based decision maker and Customer Experience focused delivery management.
  • Coordination with Technical Product Leads and Business Owners.
  • Trained Users and technical team on Product Features.
  • Develop and define product roadmaps and feature concepts
  • Create PRDs, agile stories, wireframes and establish key performance metrics for new feature and initiatives
  • UX Design: Created user journeys and user experience applications and business flows
  • Track all deployments to ensure the product is working as expected
  • Engage with customers and POCs to further product feedback, answer questions and engage internal technical teams as needed to ensure customer success.
  • Lead/Inspire technical product & Service delivery teams

Qualifications & Experience:

Must Have

  • 8+ years acting as a Product/ Project Management direct experience working with Agile development team and business coordination
  • Experience working as a Customer Engagement, Agile, Quality Assurance or Service Delivery Management in IT Applications stream.
  • Excellent communications skills (written, verbal and presentation) to support customers and sales
  • Bachelor of Science in CS, Computer Engineering or related fields.
  • Strong analytical thinking and ability to make decisions based on both quantitative data and qualitative insight
  • Proven track record of managing all aspects of a successful product throughout its lifecycle


  • Drive – Demonstrates high levels of energy and persistence to achieve results
  • Delivery – Focuses on delivering results reliably, efficiently and effectively
  • Entrepreneurship – Spots and develops new business opportunities
  • Ownership – Seeks and takes accountability
  • Leadership – Inspires and energises others to achieve results
  • Communication and Impact on others – Builds engagement through active communication
  • Developing Others – Nurtures talent through investing time and energy in others
  • Commercial thinking and judgement – Understands key business drivers and the importance of using commercial acumen when making decisions
  • Collaboration - Encourages co-operation, networking and shared learning across our stakeholders
  • Building our reputation – Champions Hays’ reputation for “recruiting expertise” at all appropriate opportunities
  • Improvement – Focuses on the quality of outputs whilst pursuing improvement for the benefit of our clients, candidates and Hays
  • Future Oriented – Articulates a position on the future and identifies ways to bring this to reality for the benefit of the client, candidate and Hays

Next step

Apply via email:
To apply for the position above, please forward your CV to or and our HR SPOC will connect with you.